As a Board of Director of an appraisal district, the directors have several primary responsibilities. They are as follows:

• To establish the appraisal district's appraisal office.
• To employ a Chief Appraiser.
• Review of performance will be held by full Board in April
• The Board will receive reports from any established Review Committees prior to performance review.
• To adopt the appraisal district's annual operating budget.
• To contract for necessary services as recommended for approval by the Chief Appraiser for various contracts and services including but not limited to legal counsel, service contracts, depository bids, insurance and other services.
• To employ a Taxpayer Liaison Officer.
• To appoint the Appraisal Review Board
• Grounds for removal from the Appraisal Review Board are as follows:
• A violation of Texas Property Tax Code, Section 6.412 or 6.413,; or
• Members not retaining an 80% attendance record during the hearing period of June 1 through certification of each year.
• Make general policy on the operations of the CAD.
• Announce Chairperson Procedures for current year in February as authorized by Roberts Rules of Order.
• Committees are to bring their recommendations to the Board along with reasons and options,
• The Board requests that contracts for necessary services be presented to the full Board 60 days prior to implementation or expiration date of current contract in order that a second Board meeting might be requested. In the event that this is not possible written record should be presented as to why.
• To provide for Public Access.

The CAD policy is to have fair, open and efficient procedures for handling appraisal district business. The following is a step by step guide for the residents and CAD directors to follow in the event a complaint should arise:

• Prepare your complaint in writing and deliver it to the Chief Appraiser or Liaison Officer for consideration.
• If the matter is not resolved satisfactorily, then deliver the written complaint to the Chairperson of the CAD Board of Directors. However, if the complaint issue is one that is under the jurisdiction of the Appraisal Review Board, the resident will be directed to exhaust his/her administrative remedies available in the Texas Property Tax Code. If appropriate, the Chairperson may include the item on the next regular meeting agenda for an attempt to resolve the problem and/or complaint. Complaints against CAD personnel will be heard in Executive Session unless the CAD employee requests that it be held in Open Session.
• Complaints about property values and statistics should first go to the District where paperwork should be documented to retain full rights of taxpayer, or to if necessary, the Chief Appraiser or Liaison Officer. They will then be directed to the Appraisal Review Board.
• Complaints about Board procedures and policies, CAD errors and omissions, late notices, CAD procedures and policies, or other issues under Board authority should be directed to the Board.
• The Chairperson must notify all parties involved of the date, time, and place of the regular Board meeting. The Chairperson will also inform the complaining party of the status of such complaint on a quarterly basis until the matter has come to a final disposition by the CAD Board of Directors.
• The Chair may at his/her discretion appoint the Liaison Officer to fulfill the responsibilities listed above in regards to communicating with a complaining party.